Reston Community Center Survey in Final Stretch

Two Surveys Simultaneously Underway in Reston
Aug 22, 2019

Reston Community Center Survey in Final Stretch (PDF)

RESTON, VA – Reston Community Center (RCC) has been working with the University of Virginia’s Center for Survey Research to conduct a comprehensive community survey of people’s expectations regarding RCC facilities, programs, services, funding and future planning. Topics in the extensive survey cover how people have used RCC in the past and what they expect from the agency in the future, as well as how RCC can communicate as effectively as possible to a growing and changing Reston. In addition, the survey explores people’s feelings about a potential new performing arts facility that might be located near the Reston Town Center metro station. The survey will conclude on August 31, 2019. Paper surveys are available at RCC Customer Service Desks at either the Hunters Woods or Lake Anne facilities and in other community locations. People may also participate online at Reston Community Center Survey through August 31.

 

In an entirely separate endeavor, that was not coordinated with RCC, the Reston Association (RA) has engaged a firm called The Brand Consultancy to do a “brand and positioning study.” It includes outreach via email to select people in the community to participate in an online survey that launched on Wednesday, August 21. There are areas of inquiry in the RA effort that are similar to the RCC survey. The Brand Consultancy email did not immediately inform recipients that the survey is for RA; it states only that the survey “is being conducted on behalf of a Reston VA organization." This may cause some confusion between the two surveys, which are completely independent.

 

RCC Board of Governors Chair Beverly Cosham notes, “We want to dispel the confusion these overlapping efforts are creating to the extent possible. Patrons have called and written to RCC to try to understand who is doing what survey. We are publicizing our survey completion timeframe and the distinction between the efforts to clarify what is happening.” The RCC Community Survey results will be made public after the UVa Center for Survey Research compiles and analyzes the data. The Board of Governors for RCC will use the information obtained to inform RCC’s five-year strategic plan development for 2022-26.

 

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About Reston Community Center

Each year RCC offers more than 2,000 positive, self-development experiences that enhance the quality of life for all people living and working in Reston. RCC provides a wide range of programs in arts, aquatics, enrichment and lifelong learning. We also create and sustain community traditions through special events, outreach activities and facility rentals. To find the programs or events that are right for you, visit www.restoncommunitycenter.com or call 703-476-4500.

 

Fairfax County is committed to nondiscrimination on the basis of disability in all county programs, services and activities. Reasonable accommodations will be provided upon request. For further information, contact Reston Community Center at (703) 476-4500, Virginia Relay (800) 828-1120 (TTY) or visit the website at http://www.restoncommunitycenter.com. Reston Community Center is located at 2310 Colts Neck Road, Reston, VA 20191. Reston Community Center is completely accessible to persons with disabilities and will provide reasonable accommodations in accordance with the Americans with Disabilities Act (ADA). To request this information in an alternate format, call BeBe Nguyen at 703-390-6145.

Enriching Lives. Building Community.