Reston Community Center Rides Drivers and Volunteers

Frequently Asked Questions

Q: Do I have to commit to driving a certain number of times each month?

A: No, not at all. You can drive as much or as little as you like. 

Q: Will my inbox be bombarded with emails making me feel guilty?

A: An email is sent to all Volunteer Drivers when a new ride request is received. The interested Driver will simply click to accept the ride.  You have no obligation to accept a ride.

Q: How much automobile insurance coverage do I need?

A: You must carry the state’s minimum auto liability limits, which is $25,000 per person and $50,000 per occurrence or $10,000/$20,000 – whichever is greater – for Fairfax County’s auto liability excess coverage to apply.

Q: Will I be sued if something happens while I am transporting the Client Rider?

A: To date, no Volunteer Transportation program operating in Northern Virginia has encountered any type of legal action.

Q: That is good to know, but I’m still nervous. Is there any extra liability coverage provided?

A: As a registered volunteer with Fairfax County, you are provided with “excess” coverage, which is secondary to any other insurance. As stated above, all volunteers are required to maintain the minimum amount of automobile insurance as required by the Commonwealth of Virginia. All volunteers are covered under Fairfax County’s generous liability policy outlined below:

 

Medical Expenses: $50,000

Automobile Liability: $500,000

General Liability: $1,000,000

Q: What if I accidentally lose a personal item (such as my cell phone) while providing my volunteer service?

A: Volunteers are responsible for their own property and will not be reimbursed for any damage or loss.

Q: What if my vehicle experiences minor damage, while I am providing my volunteer service?

A: There is no coverage for any damage to the personal vehicle of the volunteer.

Q: Will I be reimbursed for gas or mileage?

A: No, this is purely a volunteer endeavor and you are donating your time and any costs related to driving.

Q: Can I claim my mileage for tax deduction purposes?

A: Yes! You can even track your mileage every time you log into the RideScheduler software.

Q: Will I be asked to transport someone who uses a wheelchair?

A: You choose the rides you feel capable of accepting. There will be a notation on the ride request indicating that a rider uses a walker or other assistive device. RCC Rides does not accept riders that cannot transfer from a wheelchair to a car. Those riders will be referred to a professional transport company.

Questions? Please Contact: 
Ali Clements
RCC Rides Coordinator
Reston Community Center
Ali.clements@fairfaxcounty.gov 
703-390-6198

 

Find more information at www.nvrides.org