Purchasing Passes/Making Reservations for Drop-In Programs

Drop-in Program Passes

RCC has modified all drop-in programming options to manage facility capacities and allow for proper distancing among participants. Please note the changes and follow the new procedures accordingly.

Passes Required

All participants will be required to have or purchase a pass to access Aquatics, Fitness/Wellness, Ceramics, 3D, Glass Studios and Woodshop environments. Passes can be managed by patrons in myRCC. Patrons with existing RCC passes can manage those passes to add visits or time as they wish within the applicable options. Passes must be purchased first, then reservation enrollment can be made for the offering or timeframe desired. Reservations for pass use are free; the pass purchase is the only cost for the visit.

How to Purchase/Renew a Pass

How to Make a Reservation

How to Cancel a Reservation

 


How to Purchase/Renew a Pass:

1. Visit myRCC

2. Enter Username and Password in the Member Login box, then click on the Login button.LoginBox

3. Click on the Pass Purchase/Renewal picture.

PassRenewal

4. Select from the list select the type(s) of passes to purchase by clicking on the green plus sign.

Passtypes

5. Once you have completed your selections, the selections will appear in a colored box located in the lower left-hand corner of your display screen. Depending on the size of the screen, you may need to scroll down to get to the bottom. If correct, then click Add to Cart.

AddtoCart

6. Enter the number of visits desired for purchase for any of the daily visit passes in the “Punches” box. For aquatics and fitness daily passes, patrons may purchase a minimum of 5 visits up to a maximum of 60 visits; for ceramics daily passes, a minimum of 4 visits up to a maximum of 40 visits; and for glass and woodshop passes a minimum of 1 visit up to a maximum of 4 visits. The Punches field defaults to the minimum number of visits for each pass.

PunchesBox

7. Select the family member(s) the pass is being purchased for. Multiple family members may be selected.

8. If the family member already has a pass of the type selected, then click Yes to renew the pass. Otherwise, the next screen will be RCC’s liability waiver statement that must be read and clicked “I agree with the above” to continue the purchase.

RenewPassBox

9. Check mark in “I agree with the above” box for the Waivers and Click the “Continue” button.

IagreeBox

10. If the items in the shopping cart are correct, click Proceed To Checkout.

Shopping Cart

11. If summary of the charges and billing information are correct, click on “Continue” button.

Continue

12. Type an email address for Email confirmation in the box to submit.

EmailBox

13. Click on “Logout” button to finish your registration.

How to Make a Reservation for a Drop-in Program:

1. Visit myRCC

2. Enter Username and Password in the Member Login box, then click on the Login buttonLoginBox

3. Once logged into your household account, click on “Browse Activities” button.

QuickLings

4. In the Keyword/Activity Number Search box, enter the name of the drop-in program reservation desired. For example, enter from among Lap Swim, Warm Water, Aqua Barre, Aqua Blast, Aqua Mixer, Boot camp, Tides in Motion, Hi/Lo & Strength, Zumba Gold, Open Ceramics Studio, Open Glass Studio, Open Woodshop.

KeywordSearch

5. Using the search results, find the day of the week and time desired. Click the Select icon   to add to shopping cart.

6. For the lap swim lanes and the warm water pool zones, once the lap lane (or zone) and time choice is selected a calendar will appear. Select the date(s) desired.

SwimCalendar

7. Available dates will appear in blue, once a selection is made the date will change to green. Multiple dates may be selected prior to adding all choices to the shopping cart.

8. Once you have completed your selections, the selections will appear in a colored box located in the lower left-hand corner of your display screen. Depending on the size of the screen, you may need to scroll down to get to the bottom.  If correct, then click Add to Cart.  

LapPoolAddToCard

9. Select which family member(s) for the reservation. Multiple family members may be selected for a variety of reservations up to the available capacity. A warning message will appear if the selected family member does not have a valid pass. If that occurs, the appropriate pass will need to be purchased prior to making the reservation.

RulesForPass

10. After the family member selection, patrons will need to read and agree to RCC’s liability waiver. Check the “I agree with the above” box for the Waiver and Click on the “Continue” button to review the shopping cart.

IagreeBox

11. If the items in the shopping cart are correct, click “Proceed To Checkout”. Making a reservation is free of charge. Fees for drop-in programs are collected at the time of pass purchase or renewal.

ShoppingCartLap

12. If the summary of the charges and billing information are correct, click Continue.

SummaryOfCharges

Continue13. The reservation is now complete. An email will automatically be sent confirming the reservation. The option is available to view the receipt also.

OnlineTransactionComplete

14. Click Continue Shopping or Logout.

ContinueShoppingOrLogOut

To cancel a reservation:

Patrons who need to cancel a reservation should call 703-476-4500; Press 8 (Fitness/Wellness, Ceramics, 3D, Glass, Woodshop drop-in options) or 703-390-6151 (Aquatics). Please be sure to cancel as soon as possible if needed so another patron may be enrolled in the reservation. Visits are only debited from patron passes at the time of a visit.

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